Herndon, VA - October 6, 2008 – RCN Metro Optical Networks, a division of RCN Corporation (NASDAQ: RCNI) and a premier provider of fiber optic-based network solutions, today announced that they received two Best-in-Class Wholesale Regional/Metro Fiber Provider Excellence Awards from ATLANTIC-ACM, a Boston-based telecommunications research consultancy. Dr. Judy Reed Smith, CEO of ATLANTIC-ACM, presented the awards at the COMPTEL Plus Fall 2008 Convention & Expo in Orlando, FL. Felipe Alvarez, President of RCN Metro Optical Networks was there to accept the awards on behalf of the division.
This was the third year that ATLANTIC-ACM conducted its Metro Report Card and the third year that RCN Metro’s customers rated them highly. The Metro Report Card data was divided between incumbent carriers, and competitive carriers and customers rated their service provider’s performance in several categories. RCN Metro Optical Networks won awards for Network Performance/SLAs and Data Quality/Price.
“The results of this survey are evidence that RCN’s focus on service and quality is recognized and valued by their customers,” said Dr. Judy Reed Smith.
“We are honored to receive these awards. It is a testament to our dedicated employees that we have been able to provide our customers with the same, high level of service they have come to expect from us, and even more gratifying that the results came during this time of integration and change for RCN Metro,” said Felipe Alvarez. “We will use the results of this report in our efforts to continuously improve the level of quality and service we provide to our clients,” concluded Alvarez.
RCN Metro, http://www.rcnmetro.com, is a premier provider of high-capacity transport services for carriers as well as large and medium-sized businesses. RCN Metro offers a comprehensive suite of services including: Ethernet, SONET, Wavelength, Video Transport, Internet and more. With a network leveraging unique rights-of-way, spanning from Maine to Virginia and out to Chicago, RCN Metro deploys custom solutions to service providers as well as companies in the finance, hospitality, media, government, health care and education industries. RCN Metro is a wholly owned division of RCN Corporation.
RCN Corporation, (NASDAQ: RCNI) http://www.rcn.com, is a competitive broadband services provider delivering all-digital and high definition video, high-speed internet and premium voice services to residential and small-medium business customers under the brand names of RCN and RCN Business Services, respectively. In addition, through its RCN Metro Optical Networks business unit, RCN delivers fiber-based high-capacity data transport services to large commercial customers, primarily large enterprises and carriers, targeting the metropolitan central business districts in the company's geographic markets. RCN's primary service areas include Washington, D.C., Philadelphia, Lehigh Valley (PA), New York City, Boston and Chicago. (RCNI-G)
Boston-based ATLANTIC-ACM is a leading provider of strategic research and consulting services serving the telecommunications and information industries. In addition to producing the industry’s principal benchmarking, sizing and opportunity studies, the company assists clients in evaluating telecommunications opportunities for successful investment, market entry, and long-term planning. For more information, visit ATLANTIC-ACM’s website at www.atlantic-acm.com.